Revilo Technologies Inc.
Privacy Policy
Revilo Technologies, Inc. (“Revilo,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile applications, and related platforms (collectively, the “Platform”). By accessing or using the Platform, you agree to the terms of this Privacy Policy. You may withdraw your consent at any time, subject to legal obligations.
1. INFORMATION WE COLLECT
We collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information”). This includes:
a. Information You Provide Directly
- Personal Identifiers: Name, email address, phone number, mailing address.
- Account Credentials: Username, password, and security questions.
- Payment Information: Credit/debit card details and billing address (processed securely via third-party payment processors).
- Vehicle Information: Make, model, year, Vehicle Identification Number (VIN), and service history.
- Communications: Feedback, reviews, and other information you provide when you contact us.
b. Information Collected Automatically
- Device Information: IP address, browser type, operating system, device identifiers.
- Usage Data: Pages viewed, time spent on the Platform, navigation paths, and interaction with features.
- Location Data: Approximate or precise location information, if you grant permission. This may be used to match you with nearby providers, estimate service times, and enhance security.
c. Information from Third Parties
- Service Providers: Payment processors, background check services (for service providers), analytics and marketing vendors.
- Public Sources: Public databases and social media platforms, if you choose to link your account.
We use the collected information for various purposes, including:
- Providing Services: Facilitating service requests, processing payments, and managing accounts.
- Communication: Sending administrative information, confirmations, updates, and responding to inquiries.
- Personalization: Customizing content, recommendations, and enhancing user experience.
- Security and Fraud Prevention: Detecting, investigating, and preventing fraudulent transactions and other illegal activities.
- Legal Compliance: Complying with legal obligations and responding to legal processes.
We do not sell your Personal Information. However, we may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, background checks, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- Legal Obligations: When required by law or in response to valid requests by public authorities.
All third parties are contractually obligated to protect your data and use it solely for the purpose provided.
You have certain rights regarding your Personal Information:
- Access and Correction: You may access and update your Personal Information through your account settings.
- Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in those messages.
- Data Deletion: You may request the deletion of your account and Personal Information, subject to legal exceptions.
- Data Portability: You can request your data in a commonly used, machine-readable format.
- Object to Processing: You may object to specific uses of your data, such as marketing.
- Restrict Processing: You may request restricted use of your data under certain conditions.
To exercise these rights, please contact us at privacy@reviloautocare.com.
We use cookies and similar tracking technologies to improve your experience, analyze usage, and provide targeted advertising. You can control the use of cookies through your browser settings.
We implement appropriate technical and organizational measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
We retain your Personal Information for as long as necessary to provide you with our services and for legitimate and essential business purposes, such as maintaining the performance of the Platform, making data-driven decisions, complying with legal obligations, and resolving disputes. Typically, we retain data for up to 7 years following account closure unless required otherwise.
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties. We encourage you to read the privacy policies of every website you visit.
Our services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children under 18. If we become aware that we have inadvertently received such information, we will delete it from our records.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on the Platform and updating the “Effective Date”. Your continued use of the Platform after any changes constitutes your acceptance of the revised Privacy Policy.
11. CONTACT US
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@reviloautocare.com
